At sunglasscity.com, we take pride in providing our clients clearer vision, great service, name brands and quality optical lenses. We've always carried brands with cutting-edge styles. Our staff is very knowledgeable and we encourage our online clients to contact us for additional information concerning their eyewear purchases. Between 2 partners and 4 employees, we have over 30 years of sunglass experience and 20 years of optical experience.
We also fully operate two optical stores in Marin County California called WINK OPTICS. Sunglass City was the original San Anselmo store name started in 1987 starting selling online in 1993. Our stores are located 20 minutes North of the iconic Golden Gate Bridge.
We will gladly accept Returns of items purchased from our website within 15 days from the date the item was delivered to the shipping address, as long as the eyewear is in new, un-worn condition, and accompanies all items originally sent with the eyewear.
The reimbursement will be refunded to the original credit card or Paypal account used. If for some reason the original tender cannot be used to issue the refund, a check for the amount of the Eyewear will be sent to the Billing Address of the original purchaser; we do NOT reimburse for any shipping charges. All specialty items returned are subject to a 15% restocking fee. Any damaged, worn, or eyewear sent back without complete parts or packaging is subject to having the refund rejected, and the eyewear will be sent back to purchaser without refund.
We will not refund, reimburse, or cancel a prescription eyewear or lens order. All prescription or custom made non-prescription lenses are final sale.
Our Warranty Statement
Sunglass City and SunglassCity.com is not responsible for Warranty Repairs or Defects to the eyewear purchased from our website or retail location. We will gladly aid in obtaining the information necessary for you to contact and provide proof of purchase to the Manufacturing Company for any repairs or warrantees through the Manufacturing Company. Most companies have a 1 year Manufacturer Defect Warranty from date of purchase; determination of warranty is at the sole discretion of the Manufacturer.